Customer Service - Bellevue

This position supports Chess4Life staff and clients by ensuring exceptional customer experiences, precise organization and administration, and a great attitude. This position entails routine daily administrative tasks including front-desk management, support and coordination of broader projects, and seasonally varied tasks in a friendly workplace serving primarily elementary-age children and parents.  This is a fun and fast-paced environment.

This position works out of our Bellevue Center  Bellevue, WA 98005.

Job Requirements

• Ability to multi-task, and to remain calm and focused in a fast-paced, pressured environment

• Ability to work effectively with children, their parents, and staff

• Strong communication skills (both verbal and written) in a professional business context

• Meticulous with details

• Efficient and flexible

• Able to take initiative

• Project-oriented

• Maintain a professional appearance and a positive attitude

• Desire to grow professionally

• Prefer minimum one year experience in professional customer service position or client-focused office environment

Technical Skills

• Proficient Microsoft Office Skills (especially Excel & Word)

• Minimum 45 wpm typing speed

• Proficient with computers, internet, and email

Position tasks

• Respond to email, answer phones, record registrations, enter data, file, collect payments

• Develop and maintain comprehensive knowledge of Chess4Life services

• Respond to client inquiries

• Complete assigned projects in a timely manner

• Various other tasks/procedures as needed

Compensation /  Schedule:

• Position Type: Hourly Non-Exempt

• $17 - $20 / hour depending on experience

• Schedule:

  • Fall to Spring:  Monday - Thursday: 11 AM to 7 PM, Friday: 1 PM to 9:30 PM

    • (occasional Saturday options)

  • Summer: Generally standard business hours